Dynamics Community Forum Thread Details

Workflow error - user gets for one company but the other 3 are fine - any suggestions?

Severity: Critical
Summary: A server side exception of type "Win32Exception" has occurred.
Details:
Win32Exception: Error creating window handle.
   at System.Windows.Forms.NativeWindow.CreateHandle(CreateParams cp)
   at System.Windows.Forms.Control.CreateHandle()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.ControlCollection.Add(Control value)
   at Microsoft.Dynamics.Framework.UI.WinForms.Controls.MessagePane.messageBars_ItemAdded(Object sender, CollectionChangedEventArgs`1 e)
   at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
   at Microsoft.Dynamics.Framework.UI.WinForms.Controls.ListWithEvents`1.OnItemAdded(CollectionChangedEventArgs`1 e)
   at Microsoft.Dynamics.Framework.UI.WinForms.Controls.ListWithEvents`1.Insert(Int32 index, T item)
   at System.Collections.ObjectModel.Collection`1.InsertItem(Int32 index, T item)
   at System.Collections.ObjectModel.Collection`1.Insert(Int32 index, T item)
   at Microsoft.Dynamics.Framework.UI.WinForms.Controls.MessagePane.AddItemWithSummary(MessageBar newMessageBar, Boolean addToFront)
   at Microsoft.Dynamics.Framework.UI.WinForms.Controls.MessagePane.Add(MessageBar messageBar, Boolean addToFront)
   at Microsoft.Dexterity.Shell.Parts.MessagePanePart.AddMessageBar(Object sender, MessageBarEventArgs e)
   at Microsoft.Dexterity.Shell.Parts.DexListProviderPart.OnMessageBarAdded(MessageBarEventArgs e)
   at Microsoft.Dexterity.Shell.Parts.DexListProviderPart.dexListPage_MessageBarAdded(Object sender, MessageBarEventArgs e)
   at Microsoft.Dexterity.Shell.DexListPage.OnMessageBarAdded(MessageBarEventArgs e)
   at Microsoft.Dexterity.Shell.DexListPage.AddMessageBar(Int32 id, MessageBar messageBar)
   at DtwUIShellManagedDataList.AddMessageBar(DT_MESSAGEBAR_TYPE type, Int32 id, String message, String button1, String button2, String button3)
   at dt_shell_datalist_add_messagebar(UInt16 listTag, DT_MESSAGEBAR_TYPE messageBarType, Int32 messageBarID, Byte* messageText, Byte* button1, Byte* button2, Byte* button3)
   at script_run_form_gs_by_name_with_args(Byte* , Byte* )
   at DtwUIShellManagedDataList.CallDataListInitialize(UInt16 listCommandTag)
   at DtwUIShellManagedDataList.Initialize()
   at Microsoft.Dexterity.Shell.Parts.DexListProviderPart.PostInit()
   at Microsoft.Dexterity.Shell.PartInfrastructure.PageBuilder.Build(PageDefinition pageDefinition, Control hostingControl, MacroHook parentMacroHook)
   at Microsoft.Dexterity.Shell.NavigationForm.LoadPage(PageDefinition pageDefinition)
   at Microsoft.Dexterity.Shell.NavigationForm.LoadPage(Object link)
   at Microsoft.Dexterity.Shell.NavigationForm.MacroPlayNavigate(String macroItem, String[] itemSplit, String comment)
   at Microsoft.Dexterity.Shell.NavigationForm.PlayMacroItem(MacroPlaybackEventArgs e)
   at Microsoft.Dexterity.Shell.NavigationForm.macroHook_PlayMacroItem(Object sender, MacroPlaybackEventArgs e)
   at Microsoft.Dexterity.Shell.MacroHook.OnPlayMacroItem(MacroPlaybackEventArgs e)
   at Microsoft.Dexterity.Shell.MacroHook.PerformPlayMacroItem(String macroItem, String comment)
   at Microsoft.Dexterity.Shell.MacroManager.PlayLineToShell(String macroLine, String comment)
   at ?A0xd35779b5.PlayLineStringToShell(String sCommand, String sComment)
   at PlayLineToShell(Byte* cstr_command, Byte* cstr_comment)
   at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MsaShellNavigateTo(Int16[] tags, Int16 count)
   at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.<>c__DisplayClass60.<MacroSystemShellNavigateTo>b__5f()
   at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.ExecuteMsaAction(Func`1 interopAction, String entryPoint)
   at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MacroSystemShellNavigateTo(Int16[] tags)
   at Microsoft.Dexterity.Runtime.Interop.DexMacroSystem.ShellNavigateTo(Int16[] tags)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.ProcessShellNavigateToMessage(IWCDexMessage msg)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.Process(IWCDexMessage message)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.SendMessage(IWCDexMessage message)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.MainEventLoop()

Hello DeAnne,

Are the users approving requisitions through the email notifications sent to them, or within the Dynamics GP application itself and/or using Web Client?

If user(s) are getting this error only in one company while another three companies are working fine, we would need to look at what is company-specific compared to the others that this company would be throwing the error while the other three allow users to approve requisitions successfully.

What version of Dynamics GP is currently being used and are we using Dynamics GP Workflow on SharePoint or the new Workflow 2.0 functionality?

Looking at our case history, we've seen this type of error in a couple of cases, most of them Web Client related, but nothing specific as to the cause or resolution, so the more information we can get the better, if you haven't already opened a support case for this issue.

Thank you,

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