Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / I cannot download AL s...
Small and medium business | Business Central, N...
Answered

I cannot download AL symbols from Sandbox from WEU tenant

(0) ShareShare
ReportReport
Posted on by Athon - Davide Porro 27

Hi everyone.

I cannot download AL symbols from Sandbox from WEU tenant. I don't understand if is only my problem or it is a generalize problem like 2 days ago in WEU tenant.

this is the error from VSCODE console:

[2021-09-09 12:19:24.42] The request for path /v2.0/SandBox_XYZ/dev/packages?publisher=Microsoft&appName=Application&versionText=18.0.0.0 failed with code InternalServerError. Reason: ForceHandleTrackingEvent failed to acquire a lock.
[2021-09-09 12:19:24.63] Error: An error occured while processing the request.
[2021-09-09 12:19:24.64] The request for path /v2.0/SandBox_XYZ/dev/packages?publisher=Microsoft&appName=System&versionText=1.0.0.0 failed with code InternalServerError. Reason: ForceHandleTrackingEvent failed to acquire a lock.

I have also problem to publish an app.

Is anyone else having same problem?

thank's

  • Community member Profile Picture
    Community member 2 on at
    I cannot download AL symbols from Sandbox from WEU tenant
    Hello,
     
    I am facing the same issue while downloading symbols in the Business Central On-Prem version,
    Any suggestions for the solution would be helpful.
     
    Screenshot for reference
     
     
    Thank you.
  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: I cannot download AL symbols from Sandbox from WEU tenant

    Hello Athon,

    You are welcome!

    Thanks.

  • Athon - Davide Porro Profile Picture
    Athon - Davide Porro 27 on at
    RE: I cannot download AL symbols from Sandbox from WEU tenant

    Now  I think it works.

    I have tried downloading symbols and posting the extension and it works fine

    Thank's Marco. 

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: I cannot download AL symbols from Sandbox from WEU tenant

    Hello,

    We did receive a couple of these issues via support tickets. We believe this to be a transient issue and we have plans to remedy this. If it still is occurring, please file a support request and we will specifically mitigate the issue for your tenant.

    This is not something that you did wrong or should change via configuration. This is something that automatically resolves or we should intervene at our side.

    Apologies for the inconvenience.

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,791 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,488 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans