I cannot download AL symbols from Sandbox from WEU tenant

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Posted on by Athon - Davide Porro

Hi everyone.

I cannot download AL symbols from Sandbox from WEU tenant. I don't understand if is only my problem or it is a generalize problem like 2 days ago in WEU tenant.

this is the error from VSCODE console:

[2021-09-09 12:19:24.42] The request for path /v2.0/SandBox_XYZ/dev/packages?publisher=Microsoft&appName=Application&versionText=18.0.0.0 failed with code InternalServerError. Reason: ForceHandleTrackingEvent failed to acquire a lock.

[2021-09-09 12:19:24.63] Error: An error occured while processing the request.

[2021-09-09 12:19:24.64] The request for path /v2.0/SandBox_XYZ/dev/packages?publisher=Microsoft&appName=System&versionText=1.0.0.0 failed with code InternalServerError. Reason: ForceHandleTrackingEvent failed to acquire a lock.

I have also problem to publish an app.

Is anyone else having same problem?

thank's

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Marco Mels on at

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RE: I cannot download AL symbols from Sandbox from WEU tenant

Hello,

We did receive a couple of these issues via support tickets. We believe this to be a transient issue and we have plans to remedy this. If it still is occurring, please file a support request and we will specifically mitigate the issue for your tenant.

This is not something that you did wrong or should change via configuration. This is something that automatically resolves or we should intervene at our side.

Apologies for the inconvenience.

Thanks.

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Athon - Davide Porro 27 on at

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RE: I cannot download AL symbols from Sandbox from WEU tenant

Now I think it works.

I have tried downloading symbols and posting the extension and it works fine

Thank's Marco.

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Marco Mels on at

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RE: I cannot download AL symbols from Sandbox from WEU tenant

Hello Athon,

You are welcome!

Thanks.

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KP - Solution Archi... 656 on at

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I cannot download AL symbols from Sandbox from WEU tenant

Hello,

I am facing the same issue while downloading symbols in the Business Central On-Prem version,

Any suggestions for the solution would be helpful.

Screenshot for reference

Thank you.

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