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Customer experience | Sales, Customer Insights,...
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Chart titles suddenly overlapping in dashboards

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Posted on by 163

We are experiencing a display issue with charts on several classic dashboards in a Dynamics 365 / model-driven Power App.

The chart title is for unknown reasons now rendered on top, causing the text to overlap and making the charts difficult to read.

We see the same issue across multiple dashboards and charts, including charts based on Opportunities/custom sales data as well as budget charts based on Goals.

The dashboards and charts have been working correctly previously (like days ago), and we have not made any recent changes to the dashboard layouts or chart definitions that would explain the issue.

It therefore appears that this may be a rendering/UI regression in the model-driven app client.

Has anyone else experienced this recently?

In particular:

Is this a known Microsoft issue?

Is there an official workaround or fix?

Is there a way to disable the automatically generated chart title, or otherwise prevent it from overlapping the legend, without modifying the XML of every individual chart?

Could this be related to recent changes to the model-driven app "New Look" or chart rendering?

Since the issue affects many different charts, manually modifying the XML for each individual chart would not be a practical solution.

Screenshot attached showing the problem.

Environment: Dynamics 365 / Dataverse model-driven app, web client.

chartbug.png
  • CU19081111-3 Profile Picture
    2 on at

    Yes, visual regressions and layout crowding of this nature frequently accompany updates to the modern CSS/Fluent styling framework applied across model-driven apps. When global padding, container heights, or font metrics shift slightly in the web client, components like Highcharts (which Dynamics 365 uses under the hood) fail to dynamically recalculate their internal top-margin clearances. This causes the auto-generated chart title block to collide directly with the legend or the plot area.   provider claims login

  • River Profile Picture
    163 on at

    Thanks, that explains the likely cause, but is there actually a solution or official workaround?

    Surely Microsoft cannot reasonably introduce a mandatory UI update that breaks the layout of existing standard charts for customers and then expect each customer to manually redesign their charts.

    Is this a known issue, and is Microsoft planning to fix it at platform level?

  • Suggested answer
    Syed Aqib Raza Profile Picture
    146 on at

    Hi @River 
    Please refresh the page or try logging in with another user to check if the issue is only affecting your account. It may be a temporary issue in D365 CRM. If it works correctly for another user, please wait for some time and try logging in again later. It should be resolved automatically.

  • Suggested answer
    Jimmy Passeti Profile Picture
    996 Most Valuable Professional on at

    Hello,

    I've encountered this in several environments, it seems to be an issue with the Microsoft product.
    I believe they'll fix it soon. For now, there's nothing we can do to resolve it, we just have to wait for Microsoft to release a fix.

     

    Regards,
    Jimmy Passeti | Microsoft MVP
    ✅ Please mark as Verified if this answered your question!

  • Suggested answer
    Manoj - ManoVerse Profile Picture
    1,452 Super User 2026 Season 2 on at

    This is a known issue by Microsoft Issue Id : 6620821, you can raise a Microsoft ticket for personal update, once this would be fix 

    Created on: 08/10/2026 11:50 PM CDT

    Problem

    Users may observe that chart titles overlap with chart legends when viewing dashboards in Model-Driven Apps (for example, Sales Activity Dashboard). This issue is reproducible in a vanilla environment and affects the dashboard viewing experience. The same charts render correctly when the dashboard is opened in Edit/Designer mode
     

    Workaround

    This issue is currently under investigation by engineering. There is currently no workaround available. Users must wait for the product fix. 
     

    Possible impacts:

    • Dynamics 365 Sales
    • Dynamics 365 Customer Insights - Journeys (former Marketing)
    • Dynamics 365 Customer Insights - Data (former Customer Insights)
    • Dynamics 365 Customer Service
    • Dynamics 365 Contact Center
    • Dynamics 365 Field Service
    • Microsoft Dataverse

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