Resco Woodford Required for Field Service Mobile?

(0) Share

Report

Posted on by RugerSR762

375

Could anyone clarify if Resco is required in order for Field Service mobile to work? If so, is there really an additional fee for its use? I see here that you need to install the Woodford solution:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service

Apparently there is a 30-day trial then you need to purchase the Resco license: https://www.resco.net/pricing/

I just want to make sure that I fully understand if this is an additional requirement or if MS mobile app is included with the D365 FS licesning?

Categories:

Web and mobile experience

All responses (1)

Answers (0)

Suggested answer

Al Iggs Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

For administrating the FS app, you still need to install the Woodford solution. This will soon be replaced by a Microsoft FS Administration solution. Woodford and the MS FS App are included in the Field Service license or the Customer Engagement Plan license.

Mobile Project: https://aka.ms/fsmobile-project

iOS: https://aka.ms/fsmobile-ios

Android: https://aka.ms/fsmobile-android

Windows: https://aka.ms/fsmobile-windows

Documentation: https://aka.ms/fsmobile-docs