Dynamics Community Forum Thread Details

Dynamics GP (Not Responding) issue

I'm trying to assist a customer who is experiencing an issue where GP hangs at times and they have to 'End Task' on the app. The window name reads as 'Microsoft Dynamics GP (Not Responding)' and it just hangs. It can happen during any process in GP, the following entries are from when the user was trying to post a PM trx batch.

When they log back into GP, they receive the message that there was a batch interruption and automatically goes through the recovery process.

I've capture a dexsql.log of the issue and stops with the following lines:

/* Date: 11/19/2012 Time: 11:08:47
stmt(33802552):*/
EXEC IQD.dbo.zDP_SY00500SS_1 'PM_Trxent', 'KG'

/* Date: 11/19/2012 Time: 11:08:48
stmt(33792856):*/
EXEC IQD.dbo.zDP_SY01300SS_1 0, 0, 7198

/* Date: 11/19/2012 Time: 11:08:48
stmt(33913408):*/
EXEC DYNAMICS.dbo.zDP_SY02100SS_1 0, 3104, 7, 0

/* Date: 11/19/2012 Time: 11:08:48
stmt(34722792):*/
EXEC DYNAMICS.dbo.zDP_WDC41101SS_1 0

/* Date: 11/19/2012 Time: 11:08:48
stmt(34727752):*/
EXEC DYNAMICS.dbo.zDP_SY02000SS_1 1, 'karen', 0, 23, 127

/* Date: 11/19/2012 Time: 11:08:48
stmt(34727752):*/

Any ideas what is causing this to happen?

Thanks! Beth
EXEC DYNAMICS.dbo.zDP_SY02000SS_1 1, 'karen', 0, 23, 127

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