Hi,
In Dynamics 365 Marketing I have a form, which has a possibility to register to subscription list. I have enabled on that form double opt-in and after contact registration, he/she has to confirm that registration by clicking on confirmation button in email.
It works correctly, after contat registeres for subscription list and conifrms it, it becomes visible as a member of subscription list.
However in contact form I see that consent is not given:
Is it really required by GPDR to confirm in seperated email the given consent?
Can the consent be automatically given, once contact registers (and confirms it) for subscription list?
Hi Leah Ju ,
Thanks for help.
Regarding your replies:
1. I just want to place subscription list form (registering for a newsletter) and I want to have minimzed form with just email and checkbox with consent to receive newsletter email. I have also enabled double opt-in option for subscription list.
But to have a consent set on contact I have to additionaly add checkbox for it and add additional email confirmation, even if I want to just send to that person newsletter emails?
2. For sending newsletter I assume that I should use outbound marketing, do I?
Hi Dimsu,
1)In contact form I see that consent is not given
You should check the Consent given field on the contact record:
If you used the double opt-in on form, it just can change Consent given field.
https://learn.microsoft.com/en-us/dynamics365/marketing/form-double-opt-in
If you want to set 'Contact point preferences' section, you need manage consent for email and text messages in real-time marketing:
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-email-text-consent
2)Is it really required by GPDR to confirm in seperated email the given consent?
It depends on whether you are using outbound marketing or real-time marketing.
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-compliance-settings
3)Can the consent be automatically given, once contact registers (and confirms it) for subscription list?
Refer to the following link to use power automate:
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