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Customer experience | Sales, Customer Insights,...
Suggested answer

Can not see Quick form view in Ipad

Posted on by

Hello All Experts,

I have a quick form view designed, but it do not get displayed in Ipad.

is it the behavior of the CRM or something wrong ?

i have already checked that this form contains some fields and one sub grid which are enable for mobile.

but still no success in displaying this on the ipad.

anything will be appreciable.

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: Can not see Quick form view in Ipad

    Hello All,

    I have created a quick form view on account entity and i am utilizing this form on the case entity.

    i mean to say case entity's main form and then inside that one section and in that section form from account entity which is quick create form.

    so my understanding from your point Victor is that only main form will be displayed on the Ipad leaving quick create form which is embeded inside this main form?

  • Suggested answer
    Viktorparada Profile Picture
    Viktorparada 120 on at
    RE: Can not see Quick form view in Ipad

    Hi EmployeeOcta, how have you been?

    Did you make the new quick search the default/primary Quick Search form?

    For the Mobile devices you can only see one Form and is the one configured as the default/primary Form

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