Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Read recipient option ...
Customer experience | Sales, Customer Insights,...
Unanswered

Read recipient option is not visible under email entity

(0) ShareShare
ReportReport
Posted on by Rutuja Gawande 15
Hello Team,
 
Kindly help me with the Read recipient option which is currently not visible under email entity (sales module) even after I have enabled the Email engagement option under Sales Insights settings. Also I have checked all the required details like License and roles.
 
Regards,
Rutuja

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans