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Supply Chain Management forum

Sell a service item and let MRP generate a planned purchase order

Posted on by 58
Hi everyone! 
I have a use case I am trying to solve:
" Sell a service and let the system generate a related purchase order"
Initially, I thought of setting up a service item and adding an item model group with the "Stocked item" configured to Yes so that MRP can fetch this need and create a planned purchase order. However, my tests show that this approach doesn't work.
I found a thread from 2017 that confirms my initial thoughts: Master planning doesn't generate purchase order on service items (
Additionally, I read a blog post that explains service items in more depth. It suggests that you can create planned purchase orders, but only in subcontracting scenarios, such as when the service item is in a BOM. Here's the blog post for reference:. Service products in Microsoft Dynamics AX 2012 - Microsoft Dynamics 365 Blog
After some more testing I can conclude that MRP does not generate a planned purchase order from a Sales order.
Is my conclusion correct?
  • Agon A Profile Picture
    Agon A 58 on at
    Sell a service item and let MRP generate a planned purchase order
    Thanks for your reply and confirming this! 
  • lvdtang Profile Picture
    lvdtang 1,216 on at
    Sell a service item and let MRP generate a planned purchase order
    Hello Agon,
    That's correct. I've tested your scenario and I didn't get a planned order from MRP:
    Best regards,
    Laurens van der Tang

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