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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Can't Delete or Ed...
Microsoft Dynamics CRM (Archived)

Can't Delete or Edit Learning Path Guided Task

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Posted on by Community Member Microsoft Employee

I created a Guided Task in Learning Path and now I can't delete or edit it. It says I have it checked out (yes I have tried checking in my changes). I'm logged in as myself and I have admin permissions. Has anyone else experienced this? 

learning-path.JPG

Thank you 

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  • Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Thanks Mparadise, in case you find any of the above info useful, you can mark my answer as verified.

    I wished I could help you better.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Great blog! I still can't get the task to check in or allow me to edit it. I will keep troubleshooting. Thank you Priyesh!

  • Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Hi,

    There should be an option in the list of all guided paths to check in.

    You can refer my blog series on Guided Paths - d365demystified.com/.../use-learning-path-for-your-d365-v9-x-organization-part-1-setup

    Sorry, I haven't talked about Checking In in these. But you can get a cue though.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Hi Pryesh, I'm not sure how to check it in forcefully.

  • Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Can you try checking in forcefully and see if it is already checked in when you delete?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Delete or Edit Learning Path Guided Task

    I still cannot delete the record.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Hi Priyesh,

    Thank you for the suggestion. I have confirmed that it is in Draft status and I'm the only user with publish permissions for Learning Path.

    5483.Capture.JPG

  • Priyesh Profile Picture
    Priyesh 7,392 User Group Leader on at
    RE: Can't Delete or Edit Learning Path Guided Task

    Hi,

    Make sure you've unpublished your Guided Path i.e. it is in Draft mode and then retry. Also make sure, whoever else is making changes to the Guided path has checked-in the final settings.

    Then try to delete in Draft mode.

    Thanks.

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