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Supply chain | Supply Chain Management, Commerce
Suggested answer

Getting error 'Required value is missing' two times

Posted on by 105

Hi, 

While making payment in Modern POS, system is giving error 'Required value is Missing' in two times. unable to move further.

Just I create sales order by selecting customer, adding products and made  carry out selected product potion.  I want check the which value is missing 

How to trace bugger , I have Modern POS even logger ready, but could not find the issue.

' The Retail Server Request with request id 'ae33159a-c374-0d96-5fa0-73b84e9559ba' and request url 'scukum2des313070860-rs.su.retail.dynamics.com/.../Checkout failed. Error: Required value is missing.
Required value is missing., Status code 400.'

Please..

Regards

Murthy

2248.RequiredValueIsMissing.png

.

  • Suggested answer
    Murthy Profile Picture
    Murthy 105 on at
    RE: Getting error 'Required value is missing' two times

    Hi,

    Somehow the error message, 'Required value is missing' is disappeared. I don't remember but what  I have done but few corrections

    1. I have changed a few values in Modes of Delivery on 'Cash and Carry'

    2. Customer address is wholly filled including Postal code

    Thank you all 

  • Murthy Profile Picture
    Murthy 105 on at
    RE: Getting error 'Required value is missing' two times

    Thank you Judy,

    Further I noticed on the particular transaction Payments are recorded only Pending is that POS receipt is not printed  and transactions is not concluded.  we can see there  payment lines.

    do this information help you to find a solution?

    warm Regards

    Murthy

    Error1234.jpg

    Being part of MS family, and committed to deliver the solutions to customer, I do not see any wrong in following on the said subject. I hope all can understand , thank you

  • huijij Profile Picture
    huijij 19,811 on at
    RE: Getting error 'Required value is missing' two times

    Because of this issue need further investigation, I suggest you create a support ticket for professional assistance following the below procedure.

    Get Help + Support - Dynamics | Microsoft Docs

    Best Regards,

  • Murthy Profile Picture
    Murthy 105 on at
    RE: Getting error 'Required value is missing' two times

    Sorry.

    Judy,

    am held up  with  this error.  Also

    I don't have source to get support from MS. That is why

    On reading log, if possible elp me with your support

    Warm regards

    Murthy.

  • huijij Profile Picture
    huijij 19,811 on at
    RE: Getting error 'Required value is missing' two times

    Hi Murthy,

    Please do not post repeatedly on the forum.

  • Murthy Profile Picture
    Murthy 105 on at
    RE: Getting error 'Required value is missing' two times

    Please help me with your suggestions

  • Murthy Profile Picture
    Murthy 105 on at
    RE: Getting error 'Required value is missing' two times

    - <Event xmlns="schemas.microsoft.com/.../event">

    - <System>

     <Provider Name="Microsoft-Dynamics-Commerce-ModernPos" Guid="{bf3114c0-8302-46ef-872a-8a479a04edc5}" />

     <EventID>40101</EventID>

     <Version>3</Version>

     <Level>2</Level>

     <Task>0</Task>

     <Opcode>0</Opcode>

     <Keywords>0x4000000000000000</Keywords>

     <TimeCreated SystemTime="2022-12-17T11:56:13.4412534Z" />

     <EventRecordID>103399</EventRecordID>

     <Correlation />

     <Execution ProcessID="1836" ThreadID="2336" />

     <Channel>Microsoft-Dynamics-Commerce-ModernPos/Operational</Channel>

     <Computer>BPPOS1</Computer>

     <Security UserID="S-1-5-21-2524666533-2151221425-815312242-1001" />

     </System>

    - <EventData>

     <Data Name="requestId">40c2dd82-4b45-203c-c403-173785b08a5a</Data>

     <Data Name="requestUrl">scukum2des313070860-rs.su.retail.dynamics.com/.../Checkout

     <Data Name="error">Required value is missing. Required value is missing.</Data>

     <Data Name="responseStatusCode">400</Data>

     <Data Name="requestEntity">Carts</Data>

     <Data Name="requestAction">Checkout</Data>

     <Data Name="AppSessionId">a66a203f-f66a-4ad5-2e31-d197ec1d9c27</Data>

     <Data Name="UserSessionId">15e53f76-e4de-30a3-47ce-de94618268c3</Data>

     <Data Name="ClientTimestamp">1671278173437</Data>

     <Data Name="AppWindowId">0</Data>

     </EventData>

     </Event>

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