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Microsoft Dynamics GP (Archived)

GP Workflow e-mail

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My client is on GP2015, and uses the workflow process to approve AP Check batches.  When the batch is submitted for approval, typically an e-mail is generated with the edit list.  The approver is then able to review and approve the batch.  My client is now reporting that the e-mail component is not working.  (May not have been working for a while, and just reporting it now).  It was working a year or so ago when originally implemented.  As far as I know not much has changed in their environment since.

Any suggestions for troubleshooting?  Please advise.  Thank you.

JG

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