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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Is this possible ?

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Posted on by 411

Hello mates, 

I would like to display all the "products" associated of the customer on the customer information card. Is this achievable please ? 

Best regards,

  • Suggested answer
    Catherine UDS Profile Picture
    70 on at
    RE: Is this possible ?

    Hello, Archetype!

    If this question is still relevant for you, I suggest such action scenarios

    APPROACH  #1

    You need to display, for example, a photo of the most popular product in the client's price list... It is not a problem! The solution is a custom web resource on the form. You typeset a web resource and create the request(s) inside the WebAPI, which retrieves any tricky data, converts, and displays it as you like.

     The good: this approach allows you to achieve a very flexible and individual picture.

     The bad: it requires quite a large amount of work.

    APPROACH #2

    If you need a subgrid with products, then between the product and the "client" (or other desired concept), there must be a direct 1-H or H-H connection. If it does not exist (as usual, there are links through nested entities), the developer codes JS script. After the form has been loaded, this script will connect more complex FetchXML to the grid and update it.

     The good: there will be very little of the code.

     The bad: there are some limitations — FetchXML must be real, that is, such as you can insert in the FetchXML builder or in Advanced Find. If it didn't work out, then you have to use the 1st method.

    APPROACH #3

    If you realize that approaches #1 and #2 are beyond your power, delegate this mission to UDS

    https://uds.systems/

    And good luck to you)

  • LuHao Profile Picture
    40,886 on at
    RE: Is this possible ?

    Hi partner,

    When you say "contract", which entity are you talking about?

    Are you using D365 online or on-premise? If online, which D365 App are you using?

  • Archetype Profile Picture
    411 on at
    RE: Is this possible ?

    Hello, there is no possibility ? Or is it possible to display the product contract lines related to the customer please ?

  • Suggested answer
    LuHao Profile Picture
    40,886 on at
    RE: Is this possible ?

    Hi partner,

    Unfortunately, this is not possible. Since Product and Customer are not directly linked, they are linked through entities such as Opportunity, Quote, Order, etc., and each Opportunity, Quote, Order, etc. is linked through entities such as Opportunity Line, Quote Line, Order Line and so on to associate Product.

    Therefore, it is impossible to display Product from Customer through OOTB function.

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