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Real-time Marketing | Deletion of Segments and Customer Journeys

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Posted on by 641

Hi,

I got the System Administrator Security Role in our environment, yet I am not able to delete Segments or customer journeys regardless of their state (LIVE, Draft, completed ..) anyone experiencing the same issue or knows why there is no delete button on the ribbon bar?

Best regards

  • mneumayer Profile Picture
    mneumayer 641 on at
    RE: Real-time Marketing | Deletion of Segments and Customer Journeys

    How is this managed best practice? Is there only the solution with the XRM toolbox?

  • mneumayer Profile Picture
    mneumayer 641 on at
    RE: Real-time Marketing | Deletion of Segments and Customer Journeys

    Hi Haig Liu,

    thanks for clarifying. Do you know when these fundamental and essential feature will be available? Cant expect the client needs to use the XRM tool box...

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    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Real-time Marketing | Deletion of Segments and Customer Journeys

    Hi latfio,

    You cannot delete segments in the table like you can in outbound marketing.

    Need to use XrmToolBox to do it:

    https://www.xrmtoolbox.com/plugins/Cinteros.XrmToolBox.BulkDataUpdater/

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