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Small and medium business | Business Central, N...
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Posted Purchase Invoice posted against incorrect vendor number

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Hi all

I have a query on Business Central whereby the posted invoice shows that the invoice is posted against the correct Vendor , however if you navigate to the ledger entries the vendor invoice wasnt posted against the correct vendor it posted it against a completely different vendor 

1. On the header it shows it went to Vendor S000002282 but when you Navigate to the vendor there is no entry for Invoice 518

2. When you go to Invoice 518 and you Navigate to the vendor ledger entries it went to Vendor S000000255

Is this a bug in the system and how is this possible to have a header showing a vendor but the posted entry went against a complete different vendor2020_2D00_01_2D00_22_5F00_09_2D00_10_2D00_48.png2020_2D00_01_2D00_22_5F00_09_2D00_08_2D00_59.png2020_2D00_01_2D00_22_5F00_09_2D00_06_2D00_35.png2020_2D00_01_2D00_22_5F00_09_2D00_11_2D00_53.png

  • Suggested answer
    Katrin Kinau Profile Picture
    Microsoft Employee on at

    Hi Sue,

    It is possible to setup a different "Pay-to Vendor No".

    In your case please check the posted purchase invoice. In fast tab "Shipping and Payment" check field Pay-to Name - this field probably contains the vendor number S000000255, correct? That is why the invoice is listed in the vendor ledger entries for this vendor.

    In general there are two options to set up an alternative "Pay-to Vendor No.":

    - Directly on the Vendor Card: On fast tab "Invoicing" you can define a Pay-to Vendor No that will then be used on every document per default

    - But you can also set this up individually in every document

    So depending on the setup that is used for either the vendor or the purchase invoice, it is possible that the vendor ledger entry is shown for another vendor – which is the “Pay-to Vendor” that is used.

  • Community Member Profile Picture
    on at

    2020_2D00_01_2D00_22_5F00_13_2D00_28_2D00_04.png2020_2D00_01_2D00_22_5F00_13_2D00_28_2D00_57.png

    The pay to vendor for both these vendors are blank

  • Katrin Kinau Profile Picture
    Microsoft Employee on at

    Hi Sue,

    Please also check on the Posted Purchase Invoice. It is possible to set this value also on document level.

  • Community Member Profile Picture
    on at

    Its the correct vendor number on the invoice level2020_2D00_01_2D00_22_5F00_13_2D00_37_2D00_06.png

  • Katrin Kinau Profile Picture
    Microsoft Employee on at

    Hi Sue,

    Is this the same Posted Purchase Invoice?

    The document no. of the Posted Purchase Invoice of the first screenshot is INV00518, the document no. of this Posted Purchase Invoice is INV_P000000065.

    In case this really is the same Posted Purchase Invoice, I would suggest to create a support ticket for this. My colleagues can then analyse this further in detail.

    You can create a ticket yourself if you are a CSP / Dynamics 365 Partner or ask your reseller to create a ticket on your behalf.

  • Community Member Profile Picture
    on at

    thank you so much, it was the pay to vendor on invoice level

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