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Microsoft Dynamics CRM (Archived)

Need help in "What's New" Personal Wall

Posted on by Microsoft Employee

Hi all,

I have a business scenario: Owner "A" owns an account record, and he posted a comment in activity feed. This comment appears in the record's Post wall. However, in the user's "What's New" Personal Wall, this comment does not appears when the user selects "My Active Accounts" as highlighted below. 

54525.Untitled.png

Any help is much appreciated! :)

Thanks in advanced.

*This post is locked for comments

  • empath-e CRM Profile Picture
    empath-e CRM 1,134 on at
    RE: Need help in "What's New" Personal Wall

    Did you check if other users are having the same issue? Also, are you 100% sure this user is the owner of this record?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Need help in "What's New" Personal Wall

    Hi Thomas, do you mean that you're facing issue where records are not displayed in views from "Post about" as well?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Need help in "What's New" Personal Wall

    Hi Adam, am using user with administrative privilege but still facing the same issue. Don't think it's related to access right issue.

  • tpeschat Profile Picture
    tpeschat 4,926 on at
    RE: Need help in "What's New" Personal Wall

    OK, I tried to reproduce that in my test env.

    On the left side you can filter for all records, which you follow. On the right side, where you select "my Clients", it doesn't matter, weither you follow them, or not.

    So seems to be another issue, why these records are not displayed in the what's new section

    br Thomas

  • Adam Travers Profile Picture
    Adam Travers 50 on at
    RE: Need help in "What's New" Personal Wall

    Hi Thomas,

    Even for records where the user is the record owner as per CLL's thread?

  • Suggested answer
    tpeschat Profile Picture
    tpeschat 4,926 on at
    RE: Need help in "What's New" Personal Wall

    Hi,

    you need to follow the accounts, for which you want to see the posts in the What's new section:

    msdn.microsoft.com/.../hh547394.aspx

    br Thomas

  • Adam Travers Profile Picture
    Adam Travers 50 on at
    RE: Need help in "What's New" Personal Wall

    Is it just this user that has the issue?

    Can other users see the users post within the What's New wall? Administrator for example?

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