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User by mistakenly delete the order line from Purchase order registration form. When i checked from inventory transaction on that item its showing as received but the voucher is
empty. Did anyone face this issue before ? Could you please help me to solve this issue guys?
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Hi Silmi,
I am not able to recreate your scenario, can you create another PO, just single line item and repeat what all has happened on the existing PO and post exact steps for us to replicate and then suggest the solution.
Based on what i know, inventory transaction doesn't get received status, until Product receipt is posted and you mentioned that PR was not posted. Have someone already tried to clean this up which may have done more damage and that's why we get screenshots like above.
Thanks,
Satish Panwar
On product receipt form, there is option to cancel the receipt. Try that out and see if that helps.
Thanks,
Satish Panwar
Hi Sathish
Thank you for your response
Actually my issue is user delete the order quantity from inventory registration form and this item showing as received on inventory transaction and when I checked the voucher the voucher is empty there is no any physical voucher for that transaction. When I check the PO Line quantity Ordered column is empty (Screen shot attached above) and the same time inventory registration form also empty for this item.
There is no any product receipt journal for this item so I need to cancel this receipt and need to receive again because of that I want to change the status from received to order
Are there anyway to get back this item to registration form ?
please give me a solution for this case
Thank you
Hi Silmi,
You can only delete transaction from registration form when transactions are unposted, so I don't think you have any issue there as the form allows registration/remove etc option by design.
What issue you are having while processing the invoice, please send us that screenshot or more details around that.
Thanks,
Satish Panwar
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