web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / How to get back delete...
Microsoft Dynamics AX (Archived)

How to get back deleted ordered lines from registration form on PO

(2) ShareShare
ReportReport
Posted on by silmi 61

User by mistakenly delete the order line from Purchase order registration form. When i checked from inventory transaction on that item its showing as received but the voucher is

empty. Did anyone face this issue before ? Could you please help me to solve this issue guys?

 in.png

1616.png

7345.png

*This post is locked for comments

I have the same question (0)
  • Satish Panwar Profile Picture
    Satish Panwar 14,671 Moderator on at
    RE: How to get back deleted ordered lines from registration form on PO

    Hi Silmi,

    You can only delete transaction from registration form when transactions are unposted, so I don't think you have any issue there as the form allows registration/remove etc option by design.

    What issue you are having while processing the invoice, please send us that screenshot or more details around that.

    Thanks,

    Satish Panwar

  • silmi Profile Picture
    silmi 61 on at
    RE: How to get back deleted ordered lines from registration form on PO

    Hi Sathish

    Thank you for your response

    Actually my issue is user delete the order quantity from inventory registration form and this item showing as received on inventory transaction and when I checked the voucher the voucher is empty there is no any physical voucher for that transaction. When I check the PO Line quantity Ordered column is empty (Screen shot attached above) and the same time inventory registration form also empty for this item.

    There is no any product receipt journal for this item so I need to cancel this receipt and need to receive again because of that I want to change the status from received to order

    Are there anyway to get back this item to registration form ?

    please give me a solution for this case

    Thank you

    reg.png

  • Satish Panwar Profile Picture
    Satish Panwar 14,671 Moderator on at
    RE: How to get back deleted ordered lines from registration form on PO

    On product receipt form, there is option to cancel the receipt. Try that out and see if that helps.

    Thanks,

    Satish Panwar

  • silmi Profile Picture
    silmi 61 on at
    RE: How to get back deleted ordered lines from registration form on PO

    Hi Satish,

    There is no any product receipt or journal for this item that is the issue its just register as received when the user delete ordered quantity from item registration form.

    Thanks

  • Suggested answer
    Satish Panwar Profile Picture
    Satish Panwar 14,671 Moderator on at
    RE: How to get back deleted ordered lines from registration form on PO

    Hi Silmi,

    I am not able to recreate your scenario, can you create another PO, just single line item and repeat what all has happened on the existing PO and post exact steps for us to replicate and then suggest the solution.

    Based on what i know, inventory transaction doesn't get received status, until Product receipt is posted and you mentioned that PR was not posted. Have someone already tried to clean this up which may have done more damage and that's why we get screenshots like above.

    Thanks,

    Satish Panwar

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Tocauer Profile Picture

Martin Tocauer 4

#2
Alexey Lekanov Profile Picture

Alexey Lekanov 3

#3
Willem van Duren Profile Picture

Willem van Duren 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans