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Customer experience | Sales, Customer Insights,...
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Survey Error: "Sorry, something went wrong"

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Posted on by 5

Hi All,

Had a few reports of users trying to reply to a survey via link but come up with the following error:

pastedimage1634825873675v1.png

Anyone else having this issue, any idea what is going on?

Thanks 

  • Klean Profile Picture
    22 on at

    I had also some reports with the same error message. Sometimes the message comes when opening the survey link, sometimes when a user wants to submit the survey. Most of the times refreshing the page several times helps. I couldn't find any clue for which users or when this happens. For now it seems to be random.

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