Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Modules are not displaying by default when login to the CRM

Posted on by Microsoft Employee

When ever user tries to login to the CRM, user unable to see the modules navigation bar. The issue is like below.

0830.Capture3.PNG

I have raised the premier ticket more than a month ago, but there is no response from product group.

This is impacting on the business, please help me to resolve this issue.

Thanks in advance for your help!

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Modules are not displaying by default when login to the CRM

    The issue is fixed by Microsoft, now the issue is solved.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Modules are not displaying by default when login to the CRM

    Hello Somesh,

    Thanks for your suggestion, I know this temporary solution. Do you have any idea about when will be hot fix released by Microsoft for this issue.

    Once again thanks for ur suggestion.

    Thanks&Regards,

    Venkat

  • Somesh2207 Profile Picture
    Somesh2207 1,563 on at
    RE: Modules are not displaying by default when login to the CRM

    HI Venkat,

    Even I have observed this, and it is a known issue, started probably 1- 1.5 months ago.

    For now, you can instruct the users to click on the "Dynamics 365" section on the Menu and you will see your menu again.

    Click right in the middle as pointed by the arrow.

    Pic892017_5F00_1.png

    I know this is not permanent solution, but we can use this till Microsoft resolved it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans