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Email Builds Reverting To Old Versions

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Posted on by 5

Is anyone having issue in Microsoft Dynamics for marketing when building plaint text emails? When we add a final line code it reverts back? We also finding that when we are making changes to HTML emails the test does not reflect the changes. Any help would be appreciated.

Thank you! 

  • Suggested answer
    RE: Email Builds Reverting To Old Versions

    Hello,

    There was an issue with editing plaint text emails, but the fix was deployed.

    Is this still happening or is this resolved now?

    If it's still happening, please create a support ticket for professional assistance following the below procedure.

    Get Help + Support - Dynamics | Microsoft Docs

    Thank you!

  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Email Builds Reverting To Old Versions

    Hi Nia,

    How many users in the organization are facing the same situation?

    Do all emails generate the same situation?

    What about a newly created one?

    Did it appear suddenly?

    Was there a marketing version update?
     

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