D365 Business Edition - Everything in the Job Queue gets set on hold

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Posted on by KarenTH

We are having an issues in D365 where the jobs run in the job queue and then always get set to on hold instead of ready. These are all recurring jobs. Has anyone seen this and is there anything we can do to keep these running?

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ikoletic 2,202 on at

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Hi KarenTH

Jobs in job queue have new property called Inactivity Timeout. When job detects there's nothing to process in 2 subsequent runs it gets set to On hold due to Inactivity state in order to avoid them from running constantly and not processing anything.

By setting Inacitvity timeout, you set the period after which job will be "woken up" automatically from On hold due to inactivity state. If Inactivity state is set to 0 job will stay in On hold due to inactivity state until user starts them. The process is as follow:

1. Job gets executed

2. Job has nothing to process

3. Job gets executed again

4. Job has nothing to process

5. Job gets to On hold due to inactivity state until Inactivity timeout expires

6. Job gets executed when inactivity timeout expires.
Julien PKF Cooper P... on at

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Hello

We had the same issue. We had to set an 'Inactivity timeout period' and this solved the issue for us.