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Customer experience | Sales, Customer Insights,...
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Can we set the "From" in customer voice survey as Queue in D365 Dynamically?

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Can we set the "From" in customer voice survey as Queue in D365? this should be dynamic as I need to send email form the case assigned to the Queue that I need to pass as the queue. 

  • Suggested answer
    Ram Prakash Duraisamy Profile Picture
    2,289 on at

    Hi Dynamics System,

    Yes you can, you need to send email to Microsoft support team, they will get the required details from you and then MS will change the FROM email address for customer voice.

    Please mark as answer if it's helpful

    microsoftcrmtechie.blogspot.com

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