70
Please assist with the following error message I am getting with regards to CRM installation.
Error message below. It specifies that the website is not available, though I have installed IIS on windows server 201 r2.
*This post is locked for comments
We too came across this issue in several environments and after reaching out to Microsoft support were able to identify the root cause of this issue.
Here is the description of what causes the error and how to fix it.
By default when the MS Dynamics CRM application is installed it will create a Site ID in IIS, the next one available. So if Default Website is 1, and no other sites present in IIS at time of initial install MS Dynamics will take the Site ID of 2.
In our case because we run multiple sites we like to change the sites ID's to match whatever port number we use for a specific application. If that setting doesn't match what was recorded in registry at the time of install, then you will get this error of "Website does not exist" because it's looking for the site to upgrade based on the Site ID.
To fix this issue go registry HKLM\SOFTWARE\Microsoft\MSCRM\website
Change value from /LM/W3SVC/2 (example) to match whatever Site ID you have for Microsoft Dynamics CRM site in IIS. In this example we use port/site id of 12345 so we will change the value to /LM/W3SVC/12345
After that upgrade to 2015 runs without the error.
Check the given website is available in the IIS during installation
@Martjin, this is a fresh installation on a new server, I am creating a new deployment on setup, any idea? The link provided refers to a different issue, not the error I am getting, my the error I am getting specifies that the website does not exist, what website as in IIS, it creates a new website on installation, I am a bit confused with this error..
Can you please provide more info and the prior steps before this error? Are you upgrading an environment.
Please have a look at this thread: community.dynamics.com/.../125426
Also, you're getting a warning for a pending reboot. Might be better to do that first.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,269
Super User 2024 Season 2
#2
Martin Dráb
230,198
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (