RE: GL 'old' transactions now sitting as old non-reconciled checks and deposits - how to clean up?
DNeal,
It seems to get a good understanding of this issue and the best way to fix it would be best served with a support ticket.
The only place we know that would show ‘reconcile checks’ or ‘reconcile deposits’ is in the Cash Manager Bank Reconciliation screen (20.210.00). But that is in Cash Manager, so it’s confusing when your update states “The amounts are actually sitting in the 'reconcile checks' & 'reconcile deposits' area. I don't see them in Cash Manager.” My only other suspicion is that you are accessing this screen from a custom menu not realizing it is a screen normally found in Cash Manager.
In the initial post, "person did some journal entries to try to clean up some old payroll clearing". Suspecting that the "payroll clearing" is a cash account, the GL entry would potentially show up in Cash Manager. If it’s a debit to a cash account, it will show in Cash Manager as a deposit, and if it’s a credit to a cash account, it will show up in Cash Manager as a ‘check’.
I hope this helps.
Thank you,
Carolyn
MSDSL Technical Support