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HR & Payroll
Hello Durant,
It's hard to say without seeing your data/setup for this code. But if the health code is already set up and you make a change, it should roll down only the 'change' you made to all employees enrolled in the time code and payroll code. The timecode and paycode must be linked in a 1 to 1 relationship. Both codes must be assigned to the employees. I recommend to set these options so the user can see the roll down happen :
1. Go to Tools | Setup | System | User, and mark the option for 'Payroll view for Human Resources'
2. Go to Tools | setup | HR | Benefits and deductions | Benefit preferences and UNMARK the option at the bottom of the window.
3. Ensure both the time code and payrodes are assigned to employees.
4. Go to Tools | Setup | HR | Benefits and deductions, and select your type, such as "health insurance" (or any). Do NOT select a code, instead at the top, click on GO TO | INCOMPLETES and review if there are any incomplete records. If so, click on each on and expand the line to see what it needs. You much fix all of these in the list before proceeding. Often you can just double click on each one and select save, and it will drop off the list.
5. Now test making a change to the HR setup side again, and see if it prompts the user to open the Payroll side, as well as roll down the change.
If no luck and is holding up a payrun, you can go to the payroll side and make the change and roll it down, as the payroll side is what gets used in the payrun.
If you need further assistance, I would recommend to open a Support case so an engineer can help you review the setup.
Thank you ,
Cheryl Waswick
Microsoft Dynamics GP Support
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Martin Dráb
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Most Valuable Professional
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Abhilash Warrier
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Adis
384
Super User 2025 Season 1
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