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Microsoft Dynamics CRM (Archived)

Microsoft Dynamics 2016 - On-premise - Advanced find not working

Posted on by Microsoft Employee

8176.Untitled3.png

When I click Advanced find the above error dispalys.  I have cleared/deleted all content related to my browser cache/history/temp files etc. 

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  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Since you are using CRM On-Premise, go to the Event Viewer on your CRM Server, and see if you get any ASP.NET warning messages or other CRM related errors. These usually provide additional details as to the source of the errors.

    You should replicate the issue, and then navigate to the server to see the latest Event Log entries under Application Log.

    Hope this helps.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Thanks, I think our CRM environment has a bigger issue, I am noticing these errors populating in many different areas.

  • TomSmelser Profile Picture
    TomSmelser 1,570 on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Ok. This could be security privilege maybe.

    Is the user a customizer or admin?

    Under security customization tab there is a customizations privilege that may affect this.

    Not certain though.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    2043.Untitled4.png

    I am also getting the error when I try to edit any of the security roles, it's happening everywhere.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Yes, I get the error no matter where I try to click the advanced find filter icon.  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Absolutely, I have tried Bing, Chrome, and IE11.

  • TomSmelser Profile Picture
    TomSmelser 1,570 on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Also,   this could be security role issue.

    Do you get this when navigation to advanced find from any entity view?

    See here for possible security setting:

    community.dynamics.com/.../211991

  • TomSmelser Profile Picture
    TomSmelser 1,570 on at
    RE: Microsoft Dynamics 2016 - On-premise - Advanced find not working

    Here is similar issue.

    Have your tried a different browser?

    community.dynamics.com/.../225922

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