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Microsoft Dynamics CRM (Archived)

customized case form doesn't show up

Posted on by 2,397

I have a customized case form which comes 1st in the form order, when I create a new case (service->case), it works fine. I associated case info in a customized entity so that user is able to create a new case from there, but it comes with old case form with new case. I have no idea. 

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  • Verified answer
    sdnd2000 Profile Picture
    sdnd2000 2,397 on at
    RE: customized case form doesn't show up

    just found the reason

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