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Dynamics 365 Community / Forums / Field Service forum / Receivables Setup Options
Field Service forum

Receivables Setup Options

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Within the Receivables Setup Options window there is a defaulted 'Next Number' field that is increased by one each time an invoice is created. However, we are running into an issue that our Service / Repairs number, normally in a SRVCEXXXXX format, is for some reason getting changed to a Credit memo format, CRMXXXXX, and then getting increased. Any ideas as to why this may be happening? Thanks!

  • Drew Poggemann Profile Picture
    4 on at

    Hi Kenny,

    What module is this?  Is this Field Service?  If so you might want to move to that forum since this is CRM.

  • Community Member Profile Picture
    on at

    Drew,

    Whoops! This definitely is the wrong forum. Thanks.

    -Kenneth

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