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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Modified Report Failin...
Microsoft Dynamics GP (Archived)

Modified Report Failing to Launch for the Second Company

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Posted on by Community Member Microsoft Employee

Hi All,

I have GP installation with two companies.

I have modified a cheque report and granted access to it to the Default User profile  through Alternate /Modified Forms & Reports Windows.

I have set payables Module on both companies  to launch the report on all cashbooks

All users are linked to the Default User profile.

Problem:

Users in company ONE are able to Launch the modified report when they print checks but users in company TWO launch the original report instead of modified report when they print checks.

 

What step have I missed? any suggestions?

*This post is locked for comments

  • Lyn Barr Profile Picture
    Lyn Barr on at
    Re: Modified Report Failing to Launch for the Second Company

    When users access these companies, are they doing so from different PCs?  If so, the individual PCs might be pointing to different REPORTS.DIC locations.

    Can you log in as the 'sa' user on a single PC, and run the modified report in each company?

    ~Lyn

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Modified Report Failing to Launch for the Second Company

    Hi,thank you for your response.I am using a single instance of great plains with one Dynamics and Two Companies.

    Is there a way I can check in the database for the default reports?

  • Lyn Barr Profile Picture
    Lyn Barr on at
    Re: Modified Report Failing to Launch for the Second Company

    Are you using a single instance of GP, or are you using two different instances?  If using multiple instances, one of them might be using a different REPORTS.DIC.

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