Issues with Email Template Formatting in New Microsoft UI - Aug 2024

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Posted on by KP-28080509-0

Hi everyone,

I’m encountering a problem with email templates when using the new Microsoft UI. Specifically, when I try to format or import email templates that I’ve created elsewhere, they appear distorted or misaligned in the new UI. However, these templates display correctly in the old UI.

Attached are some snapshot for better understanding.
This is New look email,

Same email in Old look,

Has anyone else experienced this issue? Are there any known solutions or workarounds for maintaining proper formatting in the new look? Your insights would be greatly appreciated!

Thanks in advance!

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CU13030927-0 2 on at

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Issues with Email Template Formatting in New Microsoft UI - Aug 2024

I experience the same issue, any update on this?