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Finance | Project Operations, Human Resources, ...
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Duplicate AR Invoices

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WE are finding that in some cases when a Sales Batch stops processing, we find after restarting the Posting, that a duplicate AR Invoice is being created.

One Invoice has the correct SOP Invoice Number as the Document Number.  The second is the SOP Invoice Number with 001 at the end of the document number.  Drilling back to the originating document points to the same SOP Invoice number.

We are able to Void the duplicate but is this standard where the Invoice Number has 001 appended to the original Invoice number?

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  • Suggested answer
    Gavin Profile Picture
    2,502 on at
    RE: Duplicate AR Invoices

    Hi,

    Another scenario I can think of that causes this is if you enter an invoice via "Transactions > Sales > Transaction Entry" using a number of say INV1000999 as per below:

    pastedimage1671031785913v1.png

    And then you post a sales invoice via "Transactions > Sales > Sales Transaction Entry" using the same number:

    pastedimage1671031822795v2.png

    Then 001 is added to the SOP Invoice to avoid duplicates in the RM tables:

    pastedimage1671031852990v3.png

    Hope this helps

    Thanks

    Gavin

  • William36582 Profile Picture
    20 on at
    RE: Duplicate AR Invoices

    A company's outgoing invoice is the invoice that they send to customers. They are used to list amounts of money for goods delivered or services rendered and to have them paid by the customer. Outgoing invoices therefore enable revenue to be generated and are part of accounting. https://www.my-ascension.net/

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