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Entity Change Tracking Notification

Posted on by Microsoft Employee

We are having an issue with the "ChangeTrackingEnabled" field getting unchecked. No one knows how or why, so we'd like to be notified when this field is changed. 

I can think of a complex way to query this field to check the status using the SDK. I'm wondering if there is a standard, or built in way of doing this instead.

The desired behavior is this:

On a given entity, when the ChangeTrackingEnabled value is changed, send an email notification to dbadmin.

I'd be happy with just knowing if it's possible to trigger anything off of this metadata field.

  • Abigail Profile Picture
    Abigail 550 on at
    RE: Entity Change Tracking Notification

    You could use this to achieve the desired effect.

    RetrieveEntityChangesRequest.

    When you execute this request for the very first time, then it returns all records for the entity and that data can be used to sync into any other external system. The message also returns a DataToken that we can use in the RetrieveEntityChangesRequest, so that when we execute this request the next time then it returns data for those changes that occurred since the last execution of the request.

    I hope this helps!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Entity Change Tracking Notification

    CRM online

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Entity Change Tracking Notification

    Hi partner,

    What's the product are you using?CRM or F&O?

    Regards,

    Leo

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