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Microsoft Dynamics CRM (Archived)

My crm is not responding

Posted on by 12,070 Super User 2024 Season 1

Hi all,

My crn is not responding, after awhile it is showing me this message. What is wrong.?

2816.1.png

Thank you

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  • Verified answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: My crm is not responding

    Hi all,

    My query was running from last week that cause my server down on sql server. I stooped my query and my CRM start to respond.

    Thank you

  • Suggested answer
    M.T. Eikelenboom Profile Picture
    M.T. Eikelenboom 5,241 on at
    RE: My crm is not responding

    Hi Abdul,

    You need to login to the CRM server. Go go to start and type Event Viewer. Here's a generic description on working with the event viewer: technet.microsoft.com/.../cc749408(v=ws.11).aspx

    The timeout should be caused by something, and the event viewer might show why.

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: My crm is not responding

    Hi Abdul Wahab,

    I think the problem can be solved by changing the timeout settings of dynamics crm. Please refer the links below.

    blogs.msdn.microsoft.com/.../microsoft-dynamics-crm-timeout-settings

    https://crmsdk.wordpress.com/2009/07/14/crm-report-timeout/

    https://community.dynamics.com/crm/b/crminogic/archive/2010/06/29/how-to-resolve-time-out-issues-in-dynamics-crm

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: My crm is not responding

    Hello Abdul,

    These are the steps to get the event log :

    msdn.microsoft.com/.../dd979064(v=crm.6).aspx

    Thank you :)

    Hope this helps

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: My crm is not responding

    Hi Martijn Eikelenboom

    May you please tell me. How to see event log. I mean navigation?

    Thank you

  • M.T. Eikelenboom Profile Picture
    M.T. Eikelenboom 5,241 on at
    RE: My crm is not responding

    You might want to check te events log in the event viewer on the CRM server to see what's happening.

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