Microsoft Dynamics CRM (Archived)

CRM 365 - Mail Chimp: How to remove unsubscribed users from marketing list?

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Posted on by Community Member Microsoft Employee

I have a CRM 365 online system which is integrated with Mail chimp using Power Mail Chimp tool.

When an user unsubscribes from the mail, it doesn't get updated in both mail chimp and CRM.

And still the emails are being sent to the unsubscribed user as they are not removed from marketing list.

I can see in Power Mailchimp activity with a subject name 'Unsubscribed'.

Is there a way we can automate this so that the user is automatically removed from the mailing list?

Thanks

Bab

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