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Real Time Marketing Email Test Sends Stopped working today

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Posted on by Christopher Peterson

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For unknown reason when trying to send email test sends in Dynamics real time marketing I am now receiving errors messages stating Reply to email: The content part is missing and From email: The content part is missing. However these are not missing and these test sends were working fine just a week ago. Any thoughts on why the system is now sending these errors even though the data exists within the email?

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Fiona_Tiernan 462 Moderator on at

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Hi Christopher,

In my experience when I have come across the above errors on a particular email, it's because a required piece of html has been mistakenly been removed.

Usually creating re-creating the email has resolved this, if it's difficult to identify which piece of html has been removed.

Kind regards,
Fiona

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