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How do you check if there is any existing Finance Charge memo for a customer in Navision 2021

Posted on by 4,359

Hi,

May I ask how do you check if there is any existing Finance Charge memo for a customer in Navision 2021

I have a customer which owe us a few thousands and I can see at the balance LCY amount, however, there is no Financial Charge lines created.

how come?

pastedimage1636690403528v1.png

Thank you for your advice.

  • joshtechsolutions Profile Picture
    joshtechsolutions 4,359 on at
    RE: How do you check if there is any existing Finance Charge memo for a customer in Navision 2021

    Hi Josh,

    Thanks for the video.

    however, I can see that my set up was already done.

    This customer has a balance due of 44 thousands.

    pastedimage1636939523362v1.png

    Under Financial Charge Memo code, we have set it as 15%

    pastedimage1636939582077v2.png

    however, when I select the Financial Charge memo on the Customer tab..

    pastedimage1636939627032v3.png

    Its blank.. It's empty?

    pastedimage1636939704206v4.png

    When I go to another customer which also have loan amount, it shows something.

  • Suggested answer
    JAngle Profile Picture
    JAngle 33,159 on at
    RE: How do you check if there is any existing Finance Charge memo for a customer in Navision 2021

    I’d read or watch this: archerpoint.com/.../

    A few setups needed before you can get going

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