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Problem to connect to CRM 365 with SSRS

Posted on by

I have Visual Studio Data Tool 2015 and I installed the extension SSRS for dynamics CRM 365.

I created a connection with the following url :

https://<myOrganization>.crm4.dynamics.com

I create a fetchXML connection to server and when I try it : I have a popup with the following message in popup windows :

Credentials are already saved to configuration

Choose Yes to use caches credentials to sign in automatically or No to reset credentials.

When I click Yes

I have the followinf Popup 

Can't use cached credentials to sign in to Microsoft Dynamics 365. CRM could not find the cached organization.

Even if the user I use have right on CRM (and even he has the Administrative System Role).

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Problem to connect to CRM 365 with SSRS

    Thanks. It works.

  • Suggested answer
    Pradip Raj Profile Picture
    Pradip Raj 323 on at
    RE: Problem to connect to CRM 365 with SSRS

    Hi,

    I have uninstalled my Report Authoring Extension tool then install latest one and it fixed it. Please refer below link :

    mscrm365.blogspot.com/.../dynamics-crm-v9-connection-error-in.html

    Thanks

    Pradip

  • nicoobianco Profile Picture
    nicoobianco on at
    RE: Problem to connect to CRM 365 with SSRS

    Thank you Andrew!

  • Suggested answer
    Ishwar  Profile Picture
    Ishwar 25 on at
    RE: Problem to connect to CRM 365 with SSRS

    Thanks a lot Andrew. I fixed the issue using above link, very helpful.

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
  • VITALTH Profile Picture
    VITALTH on at
    RE: Problem to connect to CRM 365 with SSRS

    It's not a problem of credential. According to what I read on this forum, this component doesn't work anymore on the V9 version of 365. It seems to be a problem of TLS1. 2 issue. Obviously CRM doesn't accept TLS1.1 connexion and I dont know how to change that in SSRS

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Problem to connect to CRM 365 with SSRS

    Does it work if you reset your credentials (select No)?

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