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Supply chain | Supply Chain Management, Commerce
Suggested answer

Shipping information

Posted on by 32
Hi community, 
 
We are dealing with a requirement from a customer, regarding collecting /shipping information/ (e.g. if elevator is available, etc. ) at customer order creation on Pos.
The information should ideally then moved to sales order attachment.
Is this achievable without customization?
I was thinking about an infocode, is it possible to trigger it on shipping method selection?
 
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Shipping information
    Hi,
    You can review the documentation below to set customer order parameters, which are allowed on the Customer Orders tab of the Commerce Parameters page.
    Customer orders in point of sale (POS) - Commerce | Dynamics 365 | Microsoft Learn
    In addition, this document details how to edit and set attribute values for orders directly in Commerce Headquarters, the point of sale (POS), and the Commerce runtime (CRT). You can refer to it.
    Define and set order attributes - Commerce | Dynamics 365 | Microsoft Learn
    Best Regards,
    Hana
  • Suggested answer
    P Jackson Profile Picture
    P Jackson 1,571 on at
    Shipping information
    You could try using a sales order attribute

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