web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Dynamics nav 365 Busin...
Small and medium business | Business Central, N...
Answered

Dynamics nav 365 Business Central Error while changin connection.

(0) ShareShare
ReportReport
Posted on by Community Member

Hello,

we have installed Dynamics NAV 365 Client on 8 Windows terminal servers and also on some Workstations.

We have two connections on the server, one production instance and one test instance.

Dynamics NAV works fine on the workstations.

The problem is on the Windows terminal server because everytime a user change the connection from Production to Test or viceversa the client pop-out some errors about ClientUserSettings.config. The fact is that after the user click OK everything is fine an the user just go over the other instance without issues, but these errors are just bothering me and the users.

Thanks.

I attach the errors.DynamicsNAV1.pngDynamicsNAV2.png

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Ah, that is easy to resolve. You can simply create shortcuts to every separate instance:

    docs.microsoft.com/.../starting-the-windows-client-at-the-command-prompt

    For each instance, you create a different named clientusersettings.config file. E.g. prod.config and test.config, etc.

    Thanks.

  • Community Member Profile Picture
    Community Member on at

    Hello Marco,

    sorry but i would like keep on find a solution for this problem instead of a workaround.

    I'd rather find out why ClientUserConfig does not work if stored in a DFS folder but works outside. it's just driving me crazy. Yesterday i've also tried to add file://localdomain.local inside the group policy for the TRUSTED SITES but even this didn't work.

  • Verified answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    To be honest with you, I do not consider this to be a workaround. You can even create different shortcuts and publish these to users desktops. The self created config files can be placed in %APPDATA% folder and they roam automatically with the user profile.

    But on the folder where the files are right now you need to set permissions. Most likely the NST service account is missing permissions. If you start the service tier with a NETWORK SERVICE account, things may become more difficult to configure.

    Hope it helps. It has been such a long time that I did this myself based on a support ticket, but it always was a permissions issue on the file share.

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the September Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 728 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 545 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 328 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans