How to run specific email template/workflow for email distributor batch?

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Posted on by AZ-27040835-0

We are using Dynamics 365 Finance & Operations. We'd like approvers for specific workflows to receive email notification when approver receives a request.

From Email distributor batch, I don't find any filter.

While we can use users option /send notification email/ to control which users can receive email and which would not, this is not what we want as we want to control email notification by workflow instead of users.

In a workflow that we don't want to send approver request notification, I tried to leave /Email template for workflow notification/ blank. However, it will still be waiting in /Batch email sending status/ and sent email using the Workflow email.

How do I only send email notification for a specific workflow? Please advise, thank you!

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Leah Ju Microsoft Employee on at

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Hi Partner,

Could you tell me what app you are using in D365?
AZ-27040835-0 3 on at

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Hi Leah, I am using D365 FO. Thank you for pointing it out! I have updated my description.
Martin Dráb 241,445 Most Valuable Professional on at

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Moved from Dynamics 365 general forum.