CRM Dynamics Marketing's Segment

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Posted on by tomNm

I'm trying to build a segment in real-time marketing. I know that recently the interface was changed, so for building the query I tried to follow a different blogs. However, in the new interface I have a problem to build query and use the related records for example I would like to get Contacts with Application linked to Order which is marked Latest = Y:

Contact -> Application -> Application Order

I tried many times but can't get the correct records back (in new segment records don't match my query)

In the old segment this worked perfectly as I was able to use the following query:

Could somebody suggest how to use the Groups in the new Segment to achieve the same result as in my old segment?

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Sayen Zhang on at

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RE: CRM Dynamics Marketing's Segment

Hi partner,

Have you tried to set two groups in a segment?

In Group 1, set Contact's status is "active".

In Group 2, set a path: Application Order > Application > Contact.

Add condition like:

Best Regards,

Sayen Zhang