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HSIP 2.0 Integration Validation Error with D365 LCS Data Management

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Posted on by WT-08050827-0

Dear Guys,

Previously, our on-premises AX AOS server was successfully integrated with HSIP version 2.0 for data synchronization with the D365 LCS platform.

However, when I log in to D365 LCS and navigate to Data Management > HS Integration Parameters > HSIP_Prod, I encounter an error upon clicking the “Validate” button.

Error details are as follows:

Error: One or more errors occurred.
Inner Error: Method not found: 'Void Microsoft.IdentityModel.Clients.ActiveDirectory.UserCredential..ctor(System.String, System.String)'.
Stack Trace:
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at System.Threading.Tasks.Task.Wait()
at HS_DMF_Ext_Library.Common.Validate(String[] authInfo)

Due to this issue, jobs cannot be enabled, and data synchronization between the on-prem AOS (HSIP 2.0) and D365 LCS service is not functioning.

Thank you for time and kind support.

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Categories:

Microsoft Dynamics AX

Dynamics 365 Finance

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ANInnoSolutions 534 on at

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Hi WT-08050827-0,

1) Issue
- Validation of HSIP 2.0 integration in D365 Lifecycle Services fails when clicking the Validate button
- The system throws an error indicating a missing method in Microsoft.IdentityModel.Clients.ActiveDirectory
- As a result, jobs cannot be enabled and data synchronization between the on-premises AX AOS and D365 LCS is not working
- The integration was previously functioning but now fails during validation

2) Reason
- The error indicates a mismatch or incompatibility in the Microsoft IdentityModel or ADAL library version used by HSIP 2.0
- The method UserCredential constructor referenced in the error has been deprecated or removed in newer versions of the ADAL library
- This typically occurs when underlying .NET assemblies or authentication libraries were updated on the AOS server or in the environment
- HSIP 2.0 relies on older authentication components, which are no longer fully compatible with updated security libraries or LCS authentication requirements
- The issue may also be caused by changes in authentication protocols, such as migration away from legacy ADAL toward MSAL

3) Resolution
- Verify the version of Microsoft.IdentityModel.Clients.ActiveDirectory and related authentication libraries installed on the AOS server
- Ensure that the HSIP 2.0 components are using supported and compatible versions of these libraries
- If recent updates were applied, roll back or align the libraries to the versions required by HSIP 2.0
- Check whether there is a newer version, hotfix, or updated HSIP integration package that supports current authentication standards
- Review D365 LCS integration documentation for updated authentication requirements and supported configurations
- Consider updating or migrating the integration approach if HSIP 2.0 relies on deprecated ADAL-based authentication
- Reconfigure authentication using modern Azure AD authentication methods if supported
- If no compatible fix is available, raise a Microsoft support ticket, as this may require an official patch or updated integration guidance

For a more detailed answer, please provide more information.

Rg,

Alexander

*Due to the complex and different possibilities of deploying Dynamics 365 I highly recommend not to setup the application without some expert/partner or support. (For more information contact me under anassl@inno-solutions.info or visit www.inno-solutions.de)

*The Information comes directly from the manufacturer or provider and are validated (not guaranteed) up to date of creation of the posting.

References:

Microsoft Licensing Guide

Microsoft Doc`s/Learn

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WT-08050827-0 8 on at

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Dear ANInnoSolutions ,

Thank you for your support and assistance regarding the HSIP 2.0 integration issue.

We acknowledge the findings and recommended actions provided. We will review the authentication library versions, check for updates or hotfixes, and proceed with the necessary troubleshooting steps.

Your support is greatly appreciated.

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