Pre-booking fees withheld

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Posted on by Francisco de la Rosa

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Hello community, I have a problem with a purchase request that has already been converted into a purchase order, in the budget management module > query and report > budget control > budget control statistics, in the budget reservations field for pre -Collection reservations appear on hold, how can I solve this problem?

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Kevin Xia Microsoft Employee on at

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Pre-booking fees withheld

Hi,

Can you provide more information (such as steps or screenshots) to help us better solve the problem for you? There are several potential solutions to this issue:

Check budget balance: Firstly, ensure that the budget balance is sufficient to cover the pre-collection reservations. If the budget balance is insufficient, you may need to adjust budget allocations or increase the budget.

Verify budget rule configuration: Confirm that the budget rule configuration is correct. There may be rules that are not set up correctly, causing the pre-collection reservations to not be released.

Check pre-collection reservation settings: Review the settings for pre-collection reservations to ensure they are configured correctly. It's possible that incorrect settings are causing the pre-collection reservations to be put on hold or suspended.

Best regards,

Kevin