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Good morning everyone,
I use CRM OnLine and need to remove statuscode from Incident two statuscode options, however I am using the Xrm.Page.getControl ("statuscode") method. RemoveOption (3) ;, someone knows how to do?
Tank You.
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Try the code below.
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Xrm.Page.getControl("new_fieldname").removeOption(802790001);
The value of option set should be the one in the field description.
community.dynamics.com/.../195852
Hello Nithya Gopinath,
Thanks for the answer, I wanted to test this option, however I do not currently have testing environment, do you know a way to hide some of these options via javascript?
Tanks
Hello Drew Nithya Gopinath,
Thanks for the answer, I wanted to test this option, however I do not currently have testing environment, do you know a way to hide some of these options via javascript?
Tanks
Hello, Drew Poggemann,
Thanks for the answer. I want to remove using Java Script because there are already other instances created with these statuscode and I want to avoid crashes and errors in the Occurrence screen.
Thanks
Hi,
You can customize the field of the entity to remove the status-code options.
www.microsoft.com/.../define-status-reason-transitions-for-case-management-customer-service.aspx
Hi Ricardo,
I am just wondering, I went into the Case entity (Incident) and I found the field for the statuscode. I can update here to remove and add options. Is there a reason you are doing through code vs just removing the option from the list of available options on the field in the entity?
Hopefully this helps you solve without the code.
Thanks,
Hello Alagu
Thanks for the response, I did the test plus the statecode of Occurrence keeps turning on, I'm using CRM on Line, I do not know if this can impact the execution of the method.
Thank you
HI
try this below
var status = Xrm.Page.getControl("statuscode");
status.removeOption(3)
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