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reverse/cancel an un-invoiced shipment in a different period?

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Posted on by kjjson

We have an issue where sales order shipment was made, but not invoiced, we need to cancel that, but when we do, it is trying to do it in a previous period which is not allowed in posting setup for that period is closed. Is the only way around this to invoice it (not send to customer) and then cancel the invoice? Other work arounds or are we missing something?

Kevin

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IB-29041624-0 1,191 Moderator on at

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Yes, if you do not want to post back in the closed period you should post the invoice and then cancel it again. That will solve your problem.

You could also enter negative lines on the sales invoice for the lines already shipped but that will not work it if bring the amount of the order down to zero.

But if there are lines on the order that actually should be shipped an invoiced that method would work.
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YUN ZHU 103,672 Super User 2026 Season 2 on at

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Yes, you should post the invoice first and then cancel it.

Hope this helps as well.

Thanks.

ZHU