Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)

Worker can't see his contact information

Posted on by 612

Hello everyone,

A worker can't see his contact information. He has access to the menuitem. I added him the table LogisticsElectronicsAddress in a role that I added to the worker/user but he still can't see his contact information. I also tried to add every object that are in the form permissions in the read access level but it does not work.

worker.JPG

Can you please help? Thank you in advance.

Best regards

*This post is locked for comments

  • Esh Profile Picture
    Esh 210 on at
    RE: Worker can't see his contact information

    Hi Rati, 

    In my requirement, the worker want to see his own address when the address has flagged with private and at the same time on other can't see my private address. 

    Regards,

    Ramesh 

  • Verified answer
    Rati Sharabidze Profile Picture
    Rati Sharabidze 612 on at
    RE: Worker can't see his contact information

    Hello,

    I solved it after updating my testing environment. The contact information was set on private only on 1 worker, so I unchecked it. Thank you for help anyway.

    Best regards

  • Rati Sharabidze Profile Picture
    Rati Sharabidze 612 on at
    RE: Worker can't see his contact information

    Hi Andre,

    As it appeared yes, one user can see other workers contact information but can't see his own. And another user with same roles can see his and other workers contact information.

    How can it be?

    Best regards

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: Worker can't see his contact information

    Hi Rati,

    Is this a current situation or do you want to know if this is possible? You can assign private addresses to a role, not a person. So to achieve this, you can create an additional (empty) role (named "View private addresses") which could be added to one of the two persons. Then use this new role and assign it to be able to view private addresses.

  • Rati Sharabidze Profile Picture
    Rati Sharabidze 612 on at
    RE: Worker can't see his contact information

    Hello Andre,

    Thank you for your response. I understood it. Now I have another problem, 1 user can see this information and 1 can't. They both have same roles (no difference in roles, exactly same) (as I am told). Is it possible without code changing?

    best regards

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: Worker can't see his contact information

    Hi Rati,

    The contact lines are marked as 'Private'. Not all persons are allowed to see private addresses and contacts in the system even if it is his own information. On the Global address book parameters form you can define which security roles has access to private address and contact information. Note that granting this will allow persons within the role to see all private address details for all workers and other parties.

  • Rati Sharabidze Profile Picture
    Rati Sharabidze 612 on at
    RE: Worker can't see his contact information

    Hello Vika,

    Thank you for helping. I added DirPartyTable but it did not work, I added every table which are contained in the form's permissions. the role has access to the form via the entry point HcmWorkerListPage and HcmWorker.  So shall I try to add the form directly in the role's permissions?

    Best regards

  • Vikas Tripathi Profile Picture
    Vikas Tripathi 770 on at
    RE: Worker can't see his contact information

    Does the role attached to user contains HCMWorker form, main form containing all worker information. Second this you should try, adding DirPerson or DirParty table.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans