Customer experience | Sales, Customer Insights,...

Unable to create a RTM Lead generating Event Registration Form

(0) Share

Report

Posted on by CHK1970

560

Hi,

Im looking to create an Event in Customer Journeys, however, the templates have the audience set to Contacts and i need this to Leads. There is nowhere i can find how to change this.
I cannot either /create a new form/ which is blank, as again the audience setting is set to Contact.

Any ideas?
/Chris

All responses (2)

Answers (0)

Suggested answer

Marco van der H 32 on at

Like (0)

Report

Unable to create a RTM Lead generating Event Registration Form

Hi,

For Events you create standard Contacts.

If you wantyou can also create leads, but asfar as i know you can not only create leads for Event Registrations.

You can also read my blog on Linkedin on this topic.

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.

Best Reagrds,

Marco
Suggested answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Unable to create a RTM Lead generating Event Registration Form

Hi Partner,

Before selecting any template, you can select audience:

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-form-create

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah