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Microsoft Dynamics CRM (Archived)

What is required for Server Side Sync within Office 365? D365 online - Exchange On-Prem

Posted on by 695

We have D365 online and Exchange 2010 SP3 on premise. When we configure Server Side Sync we get the "not in the same tenant" error. Does the domain need to be added to Office 365? Does Azure AD sync need to be configured? Any help is much appreciated.

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  • TonyN Profile Picture
    TonyN 695 on at
    RE: What is required for Server Side Sync within Office 365? D365 online - Exchange On-Prem

    What are the prerequisites within Office 365 to set up Server Side Sync? Users currently have onmicrosoft.com logins with their domain emails set in their CRM user records. Do I need to add the domain to O365? Do I need to add the domain and change user logins to use the domain? Do I need to setup Azure AD sync?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: What is required for Server Side Sync within Office 365? D365 online - Exchange On-Prem

    Hi,

    here are some useful links: technet.microsoft.com/.../dn531109.aspx

    technet.microsoft.com/.../dn832121.aspx

  • manojd  Profile Picture
    manojd 1,397 on at
    RE: What is required for Server Side Sync within Office 365? D365 online - Exchange On-Prem

    Hi TonyN,

    We have achieved this for one of our client very recently, suggest you follow the process defined in the below URL

    technet.microsoft.com/.../mt622059.aspx

    Hope it will help

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