Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics RMS forum

Voucher Verification

Posted on by Microsoft Employee

after opening the "Store Operations POS" I press F2 for item look up code and select the item type voucher. then a box appears that's require Gift Card number, I press the lookup button that exist on the box, the serial numbers, that I have entered during the voucher preparation in the serial tab, appears and  I select one of them. And then Press ok. (the system may ask to enter the price of gift card upon the setting that we have made during the voucher preparation)

After this I press F12 / click on the tender button, and enter the amount in the front of gift card, suddenly a box appears named " Voucher varification" . it require the voucher number, when I enter the voucher number, it gives the message "Voucher number was not found in the database,please entered the valid voucher number"

Help me in this regards

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voucher Verification

    thanks

  • Suggested answer
    eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Voucher Verification

    For more Voucher process details lo gin to your manager click help>contents>search tab and type voucher then press enter you will get all the details about voucher process

  • Verified answer
    eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Voucher Verification

    Voucher process includes selling the voucher item and tendering with cash but not tendering with voucher.

    The reason as to why you have this message is because you are trying to redeeming a voucher which serial is not active.First sell the voucher and tender with cash

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,900 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,275 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans