Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 general forum
Suggested answer

Need help with End User Security to Modify a Case in Case Management

Posted on by 5

What roles are needed for an End User to have access to the "Activities" drop-down when working with case management in D365?

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,962 Moderator on at
    RE: Need help with End User Security to Modify a Case in Case Management

    Hi,

    For this you would need to provide Activity Entity access to user under core records tab in security role. See below image for your reference.

    CQ70.PNG

    Provide read level access to Create, Read, Write, Append and AppendTo.

    Please mark my answer verified if i were helpful

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,532 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,501 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans